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Point of Sale

How to use our point of sale (PoS)

We use the Square system to take payments for food, drinks and tickets using:

  1. Card (preferred)
  2. Cash
  3. Payment links

To use one of the systems you will need:

  1. Access codes:
    1. The 6 digit PIN code to access the iPad
    2. The 4 digit PIN code to access the Square application on the iPad
    3. Please email sales@beechvillage.org.uk for this
  2. To ensure the iPad and card reader are charged
  3. Or alternativlely, you can set up your own device or web browser to take payments
    1. Please email sales@beechvillage.org.uk for help on setting this up

How to use the Square app:

  1. Turn on the iPad
  2. Enter the 6 digit PIN code for the iPad,
  3. Check you are in the Square app, if not select the Square app from the menu
    1. Your will need to enter the 4 digit PIN code for the Square app
  4. Check you are on the correct menu for the event:
    • The menu name is in the top left of the screen
    • There is a book icon you can press to select different menus on the top right of the menu.
  5. Navigate the screen to select the items you wish to add to the ‘shopping cart’
  6. You can select an item multiple times or update the quantity from the shopping cart.
  7. Select pay
    1. The application defaults to card payment and the card reader will show a green light
      • If you override to cash and you are handling food a you MUST wash your hands after handling money
    2. The card reader does not display the amount, you can show the customer the iPAd display if asked.
    3. The customer can tap or insert their card or phone
      • Sometimes customers are required to insert their card and enter their PIN
      • You will need to present the iPad screen to enable their PIN entry
    4. Once payment is confirmed you will be given the option to email a receipt to the customer, to do this you/they will need to enter an email address

Square problems

Check reader is powered on and has chargePower button next to charging port
Plug into charger
Check reader is connected to Square applicationFrom Square app on iPad:
Click ‘More’ at bttom right of screen
Sellect ‘Settings’
Select ‘Hardware from left navigation
Check connected devices