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Coffee Grinder

Help by running a monthly 3 hour shift of 2 people at the Beech Coffee and Cake shop preparing fresh coffee and teas and serving our home made cakes.

What a Coffee Grinder does:

Coffee Grinder (smile and serve a 3 hour shift)

  1. Regularly wash hands and keep surfaces clean at all times.
  2. Take orders using point of sale system
  3. Take payments using point of sales system
  4. Prepare drinks and food
  5. Serve drinks and food
  6. Collect used crockery and run through dishwasher
  7. Curate our sound system
  8. Take feedback and suggestions for improvement

Link to the manual: Coffee grinder manual

Useful links:

How to?Link for more information
How to volunteer to help?Volunteering
How to see our calendar of helpers?Calendar
How to submit an expense claim for baking or other costs?Expenses
How to get a ‘Baking sheet’Baking sheet
How to report a problem or incidentProblem report

How to get the skills:

Coffee

Golden rules:

  1. Ask the customer how they prefer their coffee
  2. Start the milk preparation first
  3. One at a time

Heat!

  1. Make sure the cup is pre-heated
  2. Make sure the portafilta is hot (always keep it in the centre station)

The best way to learn is by practise… please arrange for some hands on practise by emailing bookings@beechvillage.org.uk

Our coffee

Our coffee beans

We source our ‘SPECIALITY’ grade arabica roasted coffee beans from Moon Roast who are a ‘specialist’ roaster;

Moon Roast:

Source coffee as directly from origin as we are able, and our high-grade, 100% Arabica beans comes straight from small farms in coffee-growing countries like Rwanda, Kenya and Guatemala. Our coffee is seasonally selected at the roastery through the process of sample roasting and cupping when shipments of new season coffee have landed.

Moon Roast Blend Composition
50% Brazil Fazenda Irubi
30% Colombia Monte Bonito
20% Guatemala Finca Filadelphia 

 

 

A quick guide to coffee drinks

The ‘coffee’ drink can be extracted from ground roasted coffee beans in a variety of ways. 

  • Espresso machine
  • Hand held espresso maker
  • Stovetop espresso maker
  • Aeropress
  • French press
  • Coffee bag
  • Vacuum / siphon pot
  • Percolator
  • Manual pour over coffee makers
  • Machine pour over coffee makers

We have selected to serve Espresso based coffee drinks.

Espresso is a method of brewing coffee that uses high water pressure and ‘tamped’ ground beans to make a small concentrated ‘shot’ that is also called an Espresso.

Espresso (/ɛˈsprɛsoʊ/ ( listen), Italian: [eˈsprɛsso]) is a coffee-brewing method of Italian origin,[1] in which a small amount of nearly boiling water (about 90 °C or 190 °F) is forced under 9–10 bars (900–1,000 kPa; 130–150 psi) of pressure (expressed) through finely-ground coffee beans. Espresso coffee can be made with a wide variety of coffee beans and roast degrees. Espresso is the most common way of making coffee in southern Europe, especially in Italy, Spain, Portugal, Switzerland, Southern France and Bulgaria.

Espresso is generally thicker than coffee brewed by other methods, with a viscosity of warm honey. This is due to the higher concentration of suspended and dissolved solids, and the crema on top (a foam with a creamy consistency).[2] As a result of the pressurized brewing process, the flavors and chemicals in a typical cup of espresso are very concentrated. The three dispersed phases in espresso are what make this beverage unique. The first dispersed phase is an emulsion of oil droplets. The second phase is suspended solids, while the third is the layer of gas bubbles or foam. The dispersion of very small oil droplets is perceived in the mouth as creamy. This characteristic of espresso contributes to what is known as the body of the beverage. These oil droplets preserve some of the aromatic compounds that are lost to the air in other coffee forms. This preserves the strong coffee flavor present in the espresso.[3] Espresso is also the base for various coffee drinks—including caffè latte, cappuccino, caffè macchiato, caffè mocha, flat white, and caffè Americano.

Source: Wikipedia

The Espresso ‘shot’ is the basis for a variety of coffee drinks based on adding extra water and or types of frothed milk.

Our coffee machine

Sage Oracle Touch best practice:

Tips: www.youtube.com/watch?v=V8246awntvM

  1. Maintain the same quantity of beans in the hopper (regularly top up)
  2. Pre-warm portafilta by keeping in the brew head
  3. Pre-warm cups by keeping on warming tray of machine or use hot water
  4. Wipe down portafilta with clean damp paper towel before use
  5. Occasionally flush brew head by pressing brew without portafilta in place for 5 seconds and then wipe down with damp paper towel

 

Our Espresso set up:

Our machine is set up to automatically dispense a standard ‘double Espresso’:

Coffee grinder setting of 15

Weight of ground coffee 20g

Brew time of 30 seconds

Delivers approx. 40 ml of Espresso

How to serve our coffees:

Name

Machine

setting

 

Qty of coffee

Cup size

Qty of milk

Qty of water

Notes

Espresso

BVH Espresso

  

40 ml (double)

3 oz (85 ml)

None

None

Machine set up is:

Coffee grinder setting of 15

Weight of ground coffee 20g

Brew time of 30 seconds

Delivers approx. 40 ml of Espresso

Macchiato

BVH Latte

  

40 ml (double)

3 oz (85 ml)

2 spoons

None

One or two spoons of milk froth on top of an Espresso

Cortado

40 ml (double)

6 oz (170 ml)

40 ml

None

Espresso topped with 50% steamed mill

Flat white

  

40 ml (double)

6 oz (170 ml)

120 ml

None

Espresso topped up with 2/3 steam milk and a fine layer of foam on top (<1 cm)

Latte

40 ml (double)

8 oz (227 ml)

180 ml

None

Espresso topped up with 2/3 steam milk and a fine layer of foam on top (1-2 cm)

Cappuccino

BVH Cappucino

  

40 ml (double)

10 oz (284 ml)

180 ml

None

Espresso topped with 1/3 steamed milk and 1/3 dry foam. A traditional cappuccino has an even distribution of espresso, steamed milk, and foamed milk (2-4 cm)

How to make one: www.youtube.com/watch?v=wRe3Z9ogDaA

Americano

BVH Americano

  

40 ml (double)

8 oz (227 ml)

None

140 ml

Water with Espresso added. 2/3’s hot water

How to make one:

www.youtube.com/watch?v=ZUI9F5jWjbk

Long Black

40 ml (double)

8 oz (227 ml)

None

120 ml

Water with Espresso added. 2/3’s hot water

Food hygiene

What? How?

Clean hands through handwashing.

Wash your hands frequently throughout the session and always after:

  1. Handling money
  2. Going to the toilet

FSA handwashing video
Clean and germ free surfaces through cleaning and disinfection FSA Cleaning video

Handle enquiries about allergens in our products.

  1. Know what allergens are
  2. Refer customers to our ingredient list and disclaimer

 FSA Allergens
Serving food Use a tool, not your hands eg cake slice or tongs
Minimise cross contamination

Use different tools to serve different food types.
Fresh food and milk

Only use fresh food and milk

Do not store food and milk for more than 24 hours.
Clean clothes and an apron Always wear clean clothes and a clean apron when serving food.

 

How to keep us all safe?

In signing up to support our community we ask our volunteers to understand and comply with our core values and beliefs as defined in these policies:

    1. Code of Conduct
    2. Health and Safety
    3. Safeguarding and Child protection
    4. Data Protection Policy

 

How to report a problem or incident?

Here the numbers to call for immediate help. After the incident please ensure the details are reported using this Problem reporting form or email bookings@beechvillage.org.uk

In case of Accident, Injury or Safeguarding concern:

What

What/Where

Call

Emergency

 

999

Not sure what to do?

NHS 111 can help if you have an urgent medical problem

111

Defibrillator

Outside the front entrance on the right

(dial 999 for assistance)

First Aid kit

In the Village Hall kitchen

 

Hospital A&E

Basingstoke NHS Foundation Trust, Aldermaston Rd, Basingstoke, RG24 9NA

01256 473202

Doctors Surgery

Chawton Park Surgery, Chawton Park Road, Alton, GU34 1RJ

01420 542542

Out of hours:

0208 390 9991

Safeguarding

Emergency

999

Child or Adult in danger

101

Report a concern about a child

0300 555 1384

Report a concern about an adult

0300 555 1386

How to submit an expense claim?

To be reimbursed for expenses incurred in supporting our Charity please use this online form:

Expense claim

The form is primarily designed for submitting claims for baking and milk expenses for our Coffee shop but you can use it for other expenses:

  1. You will need to provide your bank details (if we dont already have them)
  2. Please remember to scan and attach a receipt
  3. Expense are normally paid monthly so please let us know if yours are urgent

How to use our coffee machine?

Please note that we do not normally hire out our coffee machine. Please contact us at bookings@beechvillage.org.uk if you would like to use it.

Sage Oracle Touch best practice:

Tips: www.youtube.com/watch?v=V8246awntvM

  1. Maintain the same quantity of beans in the hopper (regularly top up)
  2. Pre-warm portafilta by keeping in the brew head
  3. Pre-warm cups by keeping on warming tray of machine or use hot water
  4. Wipe down portafilta with clean damp paper towel before use
  5. Occasionally flush brew head by pressing brew without portafilta in place for 5 seconds and then wipe down with damp paper towel

Prepare coffee

Prepare milk

How to use Sage ORACLE Touch

Understand best practice in using the Sage Oracle Touch

Tips: Best practise on using Sage Oracle Touch

Add water

 

Add beans

 

Clean the machine

Empty the drip tray

 

Our Espresso set up:

Our machine is set up to automatically dispense a standard ‘double Espresso’:

Coffee grinder setting of 15

Weight of ground coffee 20g

Brew time of 30 seconds

Delivers approx. 40 ml of Espresso

How to use our point of sale (PoS)

We use the Square system to take payments for food, drinks and tickets using:

  1. Card (preferred)
  2. Cash
  3. Payment links

To use one of the systems you will need:

  1. Access codes:
    1. The 6 digit PIN code to access the iPad
    2. The 4 digit PIN code to access the Square application on the iPad
    3. Please email sales@beechvillage.org.uk for this
  2. To ensure the iPad and card reader are charged
  3. Or alternativlely, you can set up your own device or web browser to take payments
    1. Please email sales@beechvillage.org.uk for help on setting this up

How to use the Square app:

  1. Turn on the iPad
  2. Enter the 6 digit PIN code for the iPad,
  3. Check you are in the Square app, if not select the Square app from the menu
    1. Your will need to enter the 4 digit PIN code for the Square app
  4. Check you are on the correct menu for the event:
    • The menu name is in the top left of the screen
    • There is a book icon you can press to select different menus on the top right of the menu.
  5. Navigate the screen to select the items you wish to add to the ‘shopping cart’
  6. You can select an item multiple times or update the quantity from the shopping cart.
  7. Select pay
    1. The application defaults to card payment and the card reader will show a green light
      • If you override to cash and you are handling food a you MUST wash your hands after handling money
    2. The card reader does not display the amount, you can show the customer the iPAd display if asked.
    3. The customer can tap or insert their card or phone
      • Sometimes customers are required to insert their card and enter their PIN
      • You will need to present the iPad screen to enable their PIN entry
    4. Once payment is confirmed you will be given the option to email a receipt to the customer, to do this you/they will need to enter an email address

Square problems

Check reader is powered on and has chargePower button next to charging port
Plug into charger
Check reader is connected to Square applicationFrom Square app on iPad:
Click ‘More’ at bttom right of screen
Sellect ‘Settings’
Select ‘Hardware from left navigation
Check connected devices

How to do the job

Before your shift

  • Make sure you are fit and well. Please let us know if you are not feeling well!
  • Prepare your ‘playlist’ of music.
  • Wear comfortable shoes and clean clothes!
  • Make sure you have your name badge

On arrival

  • Wash your hands
  • Put on a clean apron
  • Check your hands for cuts and cover with a plaster
  • Attach your name badge
  • Check availability of cakes and biscuits and update chalkboard

During your shift

  • Remember to use the drinking water tap to fill kettles and the coffee machine
  • Regularly check the coffee machine (see best practice)
  • Wash your hands regularly
  • Gather up dirty crockery and run through the dishwasher

End of shift

  • Detach your name badge from you apron
  • Return your apron so we can clean it