Customer enquiries: 0333 000 1122
24 hour emergencies: 0333 00 00 365
Who is responsible?
High water pressure in lower Beech
South East Water provide mains water supply to Beech residents via a pumping station on the A339. Water is pumped from this pumping station up to Beech and as a consequence water pressure in lower Beech can exceed 10 bar.
The high mains water pressure in lower Beech has resulted in multiple burst pipes and the Parish Council has worked with South East Water to put in place additional support and mitigation to manage this.
If you live in lower Beech and believe you have a leak due to excessive water pressure you will need to complete and submit the attached form to Waterlink, South East Waters maintenance contractor:
Email: waterlink@southeastwater.co.uk
Address: Waterlink, Leitrim House (West Wing), Coldhabrour Lane, Aylesford, Maidstone, Kent, ME20 7NS
Urgent phone: 0333 000 0058
If you are unhappy with the service provided or have an issue that Waterlink have been unable to resolve, you can contact South East Water’s resolution team in normal working hours on: 01634 562128